Your First Visit

Your First Visit

Your primary care physician has referred you to Southern Oregon Neurosurgical & Spine Associates, PC. In preparation for your first visit to we ask that you download and complete our patient registration form before you arrive for your appointment. Reviewing them in the comfort of your own home is more convenient for you and allows sufficient time to complete some of the more detailed sections. Should you have any questions about the forms our staff is happy to help you when you arrive for your first appointment or you call during business hours.

In addition to completing the medical forms before your appointment, please be sure that all current medical reports, X-rays, CT and/or MRI scans and myelograms are at our office prior to your appointment. If you are having difficulty in obtaining them, please call our scheduling department at (541) 779-1672.

Please also bring all available information about your insurance coverage, including claim number if applicable. It is always advisable to contact your insurance company regarding any specific preauthorization requirements they have. It is the patient’s responsibility to ensure that any referrals or authorizations required by insurance plans have been issued and are current. If this information is not available, your appointment may need to be rescheduled.

Photo ID/Insurance card/prescription card/co-pays:

With thousands of insurance and pharmacy plans available, and identity theft a potential risk, we need to confirm your identity and insurance coverage every time we see you.

1. Please bring a photo ID, and your insurance card with you to your appointments atSONSA. If you have a prescription card, please bring this to your appointment as well.
2. Our contracts with the insurance companies require us to collect your co-payment, patient percentage and/or deductible or your portion of the cost at the time of your visit. Please be prepared to pay this when you arrive for your appointment. For your convenience, we do accept payments by MasterCard and Visa.
3. If you are being seen for a motor vehicle accident, a personal injury or any other third party insurance coverage, these visits are considered private pay. Payment at time of service is required.
4. All Worker’s Compensation claims must be preauthorized by the insurance carrier prior to appointment.

Please visit SONSA‘s insurance and financial policies for more information.

We do our best to see patients promptly. However, occasionally emergencies cause unavoidable delays in the doctor’s schedule. Should your appointment be delayed, we will strive to keep you informed and will try to make your wait as short as possible.

If you are unable to keep your appointment, please give us at least 24 hours notice, which will enable us to offer that time to another patient.

The Examination

We will first obtain a detailed medical history by asking you questions concerning your general health, your current medications, past illnesses and surgeries. Your physician will then perform a physical examination. Further diagnostic studies may be needed. Detailed information describing these studies will be discussed with you. These studies will need to be scheduled at other facilities. A full written report will be sent to your referring physician, after all studies have been completed and reviewed.

Surgery Patients

If surgery is required, detailed information concerning the procedure will be discussed with you. Our staff will make the arrangements for your admission to the hospital. Prior authorization and/or second opinion may be required by your insurance company. Our staff will also facilitate this process for you, but it is your responsibility to be aware of the requirements in your insurance policy prior to any procedure or surgery being performed.

Your surgery require the services of an anesthesiologist and/or a surgical assistant. These charges are billed separately from the physician charges.

PLEASE NOTE: If you are scheduled for surgery, you should avoid aspirin or blood thinning products, such as Coumadin, Plavix, Aggrenox, or Omega-3 fatty acids for seven days prior to your surgery. Speak with your referring provider regarding any medications you are taking.