Insurance & Financial Policy
Insurance & Financial Policy
Due to the nature of our specialized services, our medical practice sees patients only by referral from another physician. It is the patient’s responsibility to ensure that any referrals or authorizations required by insurance plans have been issued and are current. If this information is not available, your appointment may need to be rescheduled.
As a convenience to our patients, Southern Oregon Neurosurgical & Spine Associates, PC will bill your primary and secondary insurance if you provide complete billing information, but please remember you are ultimately responsible for your bill.
Please be prepared to pay any co-payment, patient percentage and/or deductible which is required by your insurance company at the time of your visit.
PLEASE NOTE:
- Motor vehicle and any other third party insurance coverage are considered private pay. Payment at time of service is required.
- All Worker’s Compensation claims must be preauthorized by the insurance carrier prior to appointment.
- If you have a managed-care insurance, or are covered by the Oregon Health Plan, we must have a referral authorization from your primary care physician. It is your responsibility to request this referral authorization and to be sure it has been received prior to your visit.
There may be a balance remaining after payment has been received from your insurance company, and we ask that this be paid promptly. We do accept Medicare assignment and will also bill Medicare.
If there is a delay in obtaining payment from your insurance carrier, either primary or secondary, we expect monthly payments from you until the insurance payment is received. Any overpayment will be refunded to you promptly.
Patients without insurance must contact our Business Office prior to the appointment to set up payment arrangements. The Business Office can be reached at (541) 779-1672.
Failure to keep an account current through regular monthly payments may result in the denial of future credit.
For your convenience, we do accept payments by MasterCard and Visa.
